An MD Paediatric with a Fellowship in Neonatology & a Post Graduate Diploma in Hospital Management from TISS Mumbai, Dr Susan has been in practice for the last 10 years, managing The Children’s Hospital a 100 bed exclusive paediatric unit in Mumbai. With her amicable personality and experience, she instantly puts young customers & their family at ease. With her vision, outlook and excellent hospital management services, The Children’s Hospital has evolved as one of the leading hospitals extending its world class paediatric and perinatal healthcare services in the western suburbs of Mumbai. Dr Susan has successfully transformed the delivery of care- like offering more coordinated care, improved operational efficiency, including environment of care and patient satisfaction. She has presented papers & dissertations at conferences both in India and abroad.